Center of Excellence in Higher Education
The First Private University in Bangladesh

Quazi Tafsirul Islam

Full Time Faculty
Lecturer
Faculty Advisor, NSU HR Club

M.Sc. HRM & Management, University of Dundee, UK

BBA, HRM, Finance & Accounting, North South University, Bangladesh

Phone: +880-2-55668200 Ext: 6322
Email: quazi.islam@northsouth.edu
Office: NAC 875

 Initial: QTI


 

Quazi Tafsirul Islam is an academic, teaching Human Resources and Management at the School of Business and Economics. He has completed his Masters degree from University of Dundee, Scotland, UK. Prior to joining NSU as a faculty member, he worked for the banking industry in different capacities in wholsale and retail divisions. 

Huda, R., Iqbal, R. & Islam, Q. (2019). Effect of Human Resource Investment on the Financial Performance of Publicly Listed Banks in Bangladesh. North South Business Review2019(3). (Accepted for publication)

Awarded grant for conducting research for the year 2019-2020: BDT 2,80,000; Co-Investigator with Rubaiya Nadia Huda and Rifat IqbalAwarding Body: North South University Conference Travel and Research Grants (CTRG) Committee. In this study, we aim to look into Human Resource Accounting practices of Bangladeshi companies while trying to study the impact of such investments on firms’ productivity level and their financial performance.

Awarded grant for conducting research  for the year 2019-2020; Awarding Body: North South University Conference Travel and Research Grants (CTRG) Committee.

Awarded MSc Management Prize as the Best Student of the programme, class of 2017; Awarding body: Dundee University Business School, University of Dundee, UK. 

Awarded partial scholarship towards Msc Management & HRM in University of Dundee; Awarding body: Discover Dundee Trust, Dundee, UK. 

Masters in Management & Human Resources, University of Dundee, Scotland, UK.

Bachelor of Business Administration (Finance, Accounting & Human Resources), North South University, Dhaka, Bangladesh.

Principal Officer, Associate Relationship Manager, Consumer Banking, Eastern Bank Limited: (July, 2014 to December, 2015): 
• To position the branch as an effective retail sales and service outlet by providing superior customer service for increasing the customer base and achieving the branch asset & liability targets
• Ensuring that General Banking operations are completed as per agreed SLA (Service level agreement)
• To assist the Branch Manager/ Sales or Operation Manager to ensure all the regulatory guidelines are followed in operations of the branch
• Ensure branch service excellence
• Effective communication with the customers for sales and capitalize on cross-selling opportunities
• Strengthen existing customer relationship for the growth of branch business
• Safeguard the Bank from potential loss and protect the reputation of the bank by ensuring that BIM, FIM, Audit requirements are strictly followed and that internal controls are maintained at the highest level.
• Maintain EBL Internal Control Standards, implement and observe Group Policy and Maintain awareness of operational risk and minimize the likelihood of it occurring.

Management Trainee, Eastern Bank Limited: (July, 2013 to June, 2014): 
Management Trainee program of EBL includes,
1.5 months branch experience,
2 weeks long in house fundamental banking training by internal and external facilitators,
2 months multidimensional inter-department rotation to get focus on each department,
2 months Advanced Training on Banking from BIBM, Bangladesh Institute of Bank Management,
and, Two separate three months long attachment in two emerging departments of the bank.
 

Officer- Trade Services, Standard Chartered Bank- HO, Bangladesh: (January to June, 2013):
Job Description: 
* Risk Assessment and control
* To ensure approvals are in place for all trade related transactions.
* To handle Transactions relating to Letters of Credit and any other activity assigned from time to time by the Manager Trade Service.

Key Roles & Responsibilities:
* To handle primarily Exports, guarantees and/or other Trade products.
* Maintain close relationship with other Trade Dept. teams to ensure smooth flow of transaction processing and meeting / striving to exceed SLA.
* Cascade this relationship downward to all levels among other departments and the relevant units/country team in TPC such that partnership like the relationship is established.
* Maintain partnership like a relationship with the Business unit/Relationship managers and be responsive to their service requirements.
* To review, manage turnaround time of transactions against the SLA and communicate to parties concerned in SSC and RM teams etc. to ensure that the service level meets the target standard.
* Responsible for maintaining the quality standards in line with six sigma / Out-serve requirements in Trade Services. To build up service excellence, customer focus mindset and quality culture in the center.
* Handle complex transactions escalated from subordinate CSR or directed from Head of Trade Services.
* Adhering to Bangladesh Bank guidelines, and western sanctions while processing and issuing LC and other trade-related documents, to avoid penalty from legislators.
 

Human Resources Planning (HRM360)

Human Resources Management (MGT 351)

Principles of Management (MGT 212)

Internship (BUS 498)

 

1. Human Resources Accounting

2. Strategy and Innovation in a Developing nation perspective. 

3. HR Innovation with E-HRM

4. HR Policy Formulation and legislative implications.