Full Time Faculty
Lecturer


M.Sc., International Marketing Management,
University of East London, UK

Phone: +880-2-55668200, Ext. 6104 
Email: afnan.hossain@northsouth.edu
Office: NAC 731

Mr. Md Afnan Hossain has been working as a full-time faculty member in the Department of Marketing and International Business (MIB) at NSU SBE since January 2016. He received his MSc degree in International Marketing Management from the University of East London, UK. He completed Strategic Marketing course from the prestigious Imperial College London and also completed a couple of courses from the University of Oxford and University of Cambridge, UK. Before joining NSU, he worked as a full-time lecturer in the School of Business Studies at Southeast University. He also took courses at North South University as an adjunct faculty member. Besides teaching, he has also been involved in research activities. He has demonstrated excellence in research by publishing a good number of international journals (including journals ranked by ABDC and ABS).  His research interest lies in services marketing, especially in education, healthcare, and tourism segment. He also participated at the International Conference on Humanities & Social Sciences in Washington D.C., USA.  

ACADEMIC JOURNALS / BUSINESS CASES

1.
Rahman, M.S., Mannan, M., Hossain, M. A. & Zaman, M.H. (Accepted 2018). Patient's Behavioral Intention: Public and Private Hospitals Context. Marketing Intelligence and Planning. Emerald Publishing. Journal Indexed by Scopus, Zetoc, Thomson Reuters Emerging Sources Citation Index, Ranked by ABS and Australian Business Deans Council (ABDC) A rank.


2.
Hossain, M. A., Zaman, M.H., Evan, M.A.M & Rahman, M.S. (2017). Assessing Service Experience in Customer’s Care Centre. North South Business Review, 7(2), 85-99. Publisher: School of Business, North South University, and Ranked by Australian Business Deans Council (ABDC) C rank.


3.
Rahman, M.S., Hossain, M. A., Zaman, M.H. & Mannan, M., (Accepted 2017). Awareness of climate change: Perceived physical and psychological impact on the young generation – Least developing country’s perspective. Interdisciplinary Environmental Review. Publisher: Inderscience. Ranked by Australian Business Deans Council (ABDC) C rank.


4. Hossain, M. A., Zaman, M.H., & Rahman, M.S. (Accepted 2017). Exploring  Critical Factors for Measuring  Brand  Health: Perspectives from NBFI  Customers. International Journal of Business & Management Toronto (IJBMT), Publisher: Athena.


5. Zaman, M.H., Hossain, M. A. & Rahman, M.S. (Accepted 2017). Goodwill Automotive: Taking Light Engineering from Survival Mode to Sustainable. Sage Business Case, Sage Publication.


6.
Rahman, M.S., Mannan, M., Hossain, M. A., Zaman, M.H. & Hasan, H. (Accepted 2017). Tacit Knowledge Sharing Behavior among the Academic Staff: Trust, Self-Efficacy, Motivation and Big Five personality traits Embedded Model. International Journal of Educational Management. Emerald Publishing. Indexed by Scopus, Thomson Reuters Emerging Sources Citation Index and Ranked by Australian Business Deans Council (ABDC) B rank.


CONFERENCE

Hossain, M. A. & Chowdhury, I. A. “Key Factors to Influence Service Experience in Customer Care Centre (UK perspective), Paper presented at the International Conference on Humanities and Social Sciences, held on May 12, 2015, in Washington, DC, USA.

RESEARCH GRANT

Amount: BDT 200000
Funded by: IPDC Ltd, Bangladesh.
Research title: Assessing Brand Health of Non-Bank Financial Institution: A Case of IPDC Ltd.
Research Members: Muhammad Sabbir Rahman, Mahmud Habib Zaman, Md Afnan Hossain & Sumaiya Farhana Sumi.
Research length: Six Months (Jul 17 - Dec 17).

RESEARCH PAPERS AND BOOK UNDER REVIEW

1. Rahman, M.S., Hossain, M. A., Zaman, M.H.& Mannan, M. (2018) “E-Service Quality and Trust on Customers Patronage Intention: Testing the Moderating Role of Adoption of Advanced Technologies”, Journal of Global Management Information Systems, IGI Global. Ranked by Australian Business Deans Council (ABDC) – A rank.

2. Hossain, M. A. (2018) “Factors influencing patient’s online medicine purchase intention”, International Journal of Health Care Quality Assurance, Emerald Publishing. Ranked by ABS.

3. Book: "Service Marketing Strategies for Small and Medium Enterprises: Emerging Research and Opportunities" by Rahman, M.S., Hossain, M. A., Zaman, M.H (2018). Publisher: IGI Global, USA.

Full Time Faculty
Lecturer


M.Sc., International Marketing Management,
University of East London, UK

Phone: +880-2-55668200, Ext. 6104 
Email: afnan.hossain@northsouth.edu
Office: NAC 731