Nine years of cumulative work experiences at national and international level with academia, international organizations, NGOs/civil society and private sector. Primary focus is on academic and research excellence, including advocacy relating to contemporary public health and development issues. Continue to acquire skills to undertake technical analysis, using both qualitative and quantitative tools/techniques, on public health and related development issues. Acquaint with techniques of evidence based program planning, design, implementation, evaluation and monitoring. Excel promotion of partnerships with diverse stakeholders and work under multicultural environment fostering seamless teamwork.
Currently Segufta Dilshad working as a Core Faculty at Department of Public Health, School of Health and Life Sciences at North South University with a mission to promote public health practices and advancing prevention of non-communicable diseases. She is the Faculty Advisor of Public Health and Life Sciences Club (PHLSC) of North South University and Founder and Executive Director of Diabetic Wellbeing Foundation (DWF).
PUBLICATIONS
- Andaleeb S.S, Huda SSMS, Akhtar A and Dilshad S, "Customer Satisfaction With Complaint Resolution In The Power Sector In A Developing Economy",Journal of Public Sector & Non-Profit Marketing, 24:181-201, Taylor & Francis Group, LLC, 2012, ISSN: 1049-5142 print/ 1540-6997 online, DOI: 10.1080/10495142.2012.705178.
- Huda SSMS, Akhtar A, and Dilshad S, "Critical Service Encounter: The Employee's Viewpoint (A Study on Restaurant Services in Dhaka City)", Global Journal of Management and Business Research, Vol: 10, No: 1, January 2010.
- Akhtar A, Huda SSMS and Dilshad S, "Critical Service Encounters: Employee’s Viewpoint a Study on Transport Services in Dhaka City", Journal of Social Sciences 1(2): 16-22, 2009.
- Dilshad, S. and Khastagir, KA. 2006. “Challenges of Inclusive Education in Mainstreaming Physically Challenged Children: A Conceptual Framework”. The Journal of Business and Society, Volume V, Number 1.
- Huda SSMS, Akhtar A, and Dilshad S, " Negotiation Skills: Study of Male and Female Managers", Journal of Business Administration, Institute of Business Administration, University of Dhaka, Dhaka, Vol- 33, No. 1 &2, January and April 2007, ISSN 1680-9823.
- Huda SSMS, Akhtar A, and Dilshad S, "Successful Negotiator’s Skills: Bangladesh Context", ICMA Journal, Vol: 37, No: 3, May-June 2009. ISSN 1817-5090.
CONFERENCE PAPERS
- Dilshad, S., Akhter A & Huda SSM S.. (2018). The Role of Patient Satisfaction in Health Service Management: A Study Over Dhaka City, Paper presented at the Proceedings of the 18th International Co9nference on Public Health Sciences ‘Global and Urban Health Issues in 5.0 Era’, University of Chulalongkorn, Bangkok, Thailand, (pp. 47). The presentation awarded as ‘Outstanding Oral Presentation’.
- Andaleeb S.S., Huda S.S. M. S., Akter A., and Dilshad S. “Service Quality in the Power Sector of Bangladesh: A Model of Customer Satisfaction with Complaint Resolution”, Presented at the Conference on Ideas and Innovations for the Development of Bangladesh: The Next Decade, Harvard University, organized jointly by Kennedy School of Governance and Democracy and Development in Bangladesh Forum (DDBF) Boston MA, USA, October 9â€10, 2009.
- Dilshad S, Huda SSMS, Rajab H, 2013, "Primary prevention of diabetes of the youth of Oman through behavioral modification", abstract accepted for the poster presentation on IDF World Diabetes Congress 2013, Melbourne, Australia, December 2-6, 2013. Abstract number: ME-1685
- Huda SSMS, Akhtar A, and Dilshad S, " Negotiation Skills: A Comparative Study Between Public and Private Organizations in Bangladesh", accepted for presentation at the 5th International Business Research Conference (www.worldbizconference.com) held in Dubai (UAE) on April 26-27, 2007 organized by University of Ullongong, Dubai and World Business Institute, Australia. The paper was also nominated for “Best Paper Award Competition” and selected for publication in the Conference Proceedings.
POSTER
- Rashid S, Pathan F, Huda SSMS and Dilshad S, “Need Assessment for Financial Support of People with Diabetes: A Case Study of a Developing Country like Bangladesh”, IDF World Diabetes Congress 2009, Montreal, Canada, October 18â€22, 2009.
- Dilshad S., Huda SSSM, Ahsan UG, “Application of Health Belief Model for Prevention of Diabetes Mellitus among Youths of Muscat, Oman”, International Conference on Genomics Nanotech & Bioengineering (ICGNB 2017), 14-16 May 2017, North South University, Dhaka, Bangladesh.
- Dilshad S., Hossain S., “Level of Wellbeing among Bangladeshi Adults: An Explorative Study”, The 6th Asian Cognitive Behavior Therapy Conference 2018, Dhaka University, 9-12 February 2018, Dhaka, Bangladesh.
NORTH SOUTH UNIVERSITY - Dhaka, Bangladesh
Executive Master of Public Health (EMPH), Major in Hospital Management, 2016
- Thesis: Parenting Style for the Children with Diabetes in Bangladesh.
NEW YORK UNIVERSITY-New York, USA
(Master of Global Public Health), 2010*
*2-Year Program, completed 1 year (24 Credits out of 48 required for the MPH degree)
EAST WEST UNIVERSITY- Dhaka, Bangladesh
Master of Development Studies (MDS), Major in Social Policy, 2006
- Thesis: Challenges of Inclusive Education in Mainstreaming Physically Challenged Children: A Conceptual Framework. Published as:
- Dilshad, S. and Khastagir, KA. 2006. “Challenges of Inclusive Education in Mainstreaming Physically Challenged Children: A Conceptual Framework”. The Journal of Business and Society, Southern University, Bangladesh; Volume V, Number 1.
EAST WEST UNIVERSITY- Dhaka, Bangladesh
Bachelor of Business Administration (BBA), Major in Marketing, 2005
- Thesis: Negotiation Skills: Public and Private Sector. Published as:
- Huda SSMS, Akhtar A, and Dilshad S, "Negotiation Skills: Study of Male and Female Managers", Journal of Business Administration, Institute of Business Administration, University of Dhaka, Dhaka, Vol- 33, No. 1 &2, January and April 2007, ISSN 1680-9823.
- Huda SSMS, Akhtar A, and Dilshad S, "Successful Negotiator’s Skills: Bangladesh Context", ICMA Journal, Vol: 37, No: 3, May-June 2009. ISSN 1817-5090.
- Huda SSMS, Akhtar A, and Dilshad S, " Negotiation Skills: A Comparative Study Between Public and Private Organizations in Bangladesh", accepted for presentation at the 5th International Business Research Conference (www.worldbizconference.com) held in Dubai (UAE) on April 26-27, 2007 organized by University of Ullongong, Dubai and World Business Institute, Australia. The paper was also nominated for “Best Paper Award Competition” and selected for publication in the Conference Proceedings.
Adjunct Faculty, 5/2016 – 12/2016
North South University, Department of Public Health, School of Health and Life Sciences - Dhaka, Bangladesh
Research Assistant, 7/2007 – 5/2008
Center for Research and Training (CRT) – Dhaka, Bangladesh
Consultant, 7/2013 – 12/2015
MANAS (Association for Prevention for Drug Abuse) -Dhaka, Bangladesh
Consultant, 4/2012- 8/2012
UNICEF - Muscat, Oman
Research Associate, 9/2008 †10/2008
Bangladesh Brand Forum - Dhaka, Bangladesh
Research Fellow, 1/2006 – 6/2007
Center for Policy Research and Social Responsibility (CPR2) - Dhaka, Bangladesh
Intern, 4/ 2013- 7/2013
UNFPA, Sub-Regional Office for the GCC Countries - Muscat, Oman
Intern, 7/2011- 6/2012
UNICEF- Muscat, Oman
Introduction to Public Health (PBH 101)
Introduction to Public Health is a required general education course for all the undergraduate students of North South University. The broad objective of PBH 101 is to lead and facilitate the course participants on basic knowledge of public health to have better understanding for quality productive life and wellbeing. PBH 101 is designed to introduce the basic principles and practices of public health and related emerging issues including highlights on the burden of diseases. The participants will explore the emerging public health issues, social and behavioural determinants, modifiable risk factors and the preventive mechanisms for different health conditions. This course is intended to serve as an introduction to the major issues of global public health, with a focus on Bangladesh.
LIFETIME MEMBER
Young Diabetic Welfare Society, BIRDEM, Dhaka, Bangladesh
MEMBER
International Health Literacy Association
- Non-Communicable Diseases
- Health Education and Health Behavior
- Health Communication and Health Promotion
